Privacy Policy

Last updated: December 2025

1. Who We Are

Content Doctor is operated by AI Regenesis Ltd, a company registered in England and Wales.

Contact: support@contentdoctor.app

2. Information We Collect

Account Information

  • Email address (required for account creation)
  • Password (stored securely using industry-standard hashing)
  • Company name and logo (optional, for report branding)

Usage Data

  • URLs you submit for analysis
  • Analysis results and scores
  • Credit transactions and purchase history

Technical Data

  • IP address (for security and fraud prevention)
  • Browser type and version
  • Pages visited and features used

3. How We Use Your Information

We use your information to:

  • Provide and improve our content analysis service
  • Process payments and manage your credit balance
  • Send service-related emails (password resets, receipts)
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing (GDPR)

Under UK and EU data protection law, we process your data based on:

  • Contract: To provide the service you signed up for
  • Legitimate interests: To improve our service and prevent fraud
  • Legal obligation: To comply with applicable laws
  • Consent: For optional marketing communications (if you opt in)

5. Data Sharing

We share your data with:

  • Stripe: Payment processing (PCI-DSS compliant)
  • Anthropic: AI analysis processing (content you submit is processed by Claude AI)
  • Hosting providers: Server infrastructure

All third-party providers are contractually bound to protect your data and only use it for the specified purposes.

6. Data Retention

  • Analysis data: Retained for 90 days, then automatically deleted
  • Account data: Retained while your account is active
  • Transaction records: Retained for 7 years (legal requirement)
  • Deleted accounts: Personal data removed within 30 days; anonymised audit logs retained

7. Your Rights (GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing activities
  • Restrict: Request limited processing of your data

To exercise these rights, contact us at support@contentdoctor.app. We will respond within 30 days.

8. Cookies

We use the following cookies:

  • Essential cookies: Required for login and site functionality (cannot be disabled)
  • Preference cookies: Remember your settings (e.g., cookie consent choice)

We do not use advertising or tracking cookies.

9. Security

We implement appropriate technical and organisational measures to protect your data, including:

  • HTTPS encryption for all data transmission
  • Secure password hashing
  • Regular security updates
  • Access controls and monitoring

10. International Transfers

Your data may be processed outside the UK/EEA by our service providers (e.g., Anthropic in the USA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

11. Changes to This Policy

We may update this policy from time to time. Significant changes will be notified via email or a prominent notice on our website. Continued use of the service after changes constitutes acceptance.

12. Contact & Complaints

For privacy-related queries or to exercise your rights:
Email: support@contentdoctor.app

If you're unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).